This Privacy Policy explains how Chilli Pot (“we”, “our”, or “us”) collects, uses, and protects your information when you use the Chilli Pot mobile application (“Application”).
1. Information We Collect
We may collect the following information when you register or use the Application:
- Full name
- Phone number
- Date of birth
- NRC number or passport (if required)
- Profile photo (if provided)
- Transaction history and loyalty points
- Device and application usage data
2. How We Use Your Information
- Account creation and verification
- Loyalty points earning and redemption
- QR code validation
- Membership level calculation
- Notifications, promotions, and updates
- Customer support and service improvement
- Fraud prevention and system security
3. Data Sharing & Disclosure
Chilli Pot does not sell or rent your personal data. Your information may be shared only when necessary:
- With authorized Chilli Pot branches
- With trusted service providers (SMS, push notifications, hosting)
- When required by law
4. Data Storage & Security
We take reasonable technical and organizational measures to protect your data. However, no system is completely secure.
5. Data Retention
Your information is retained only as long as necessary to:
- Provide services and benefits
- Comply with legal obligations
- Resolve disputes
6. User Rights
- Access your personal data
- Correct inaccurate information
- Request account deactivation or deletion
- Opt out of promotional notifications
7. Permissions
The Application may request permissions such as camera access (QR scanning) and notification access. These are used only for app functionality.
8. Children’s Privacy
The Application is not intended for children under 13 years of age. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Application means acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: support@yourdomain.com
- Phone: +95 XXX XXX XXX